Terms of Service

Welcome to Kanazawa Experience

By using our website and services, you agree to comply with the terms and conditions outlined on this page. Please read them carefully to understand your rights and responsibilities when engaging with Kanazawa Experience.

1. Scope of Services

Kanazawa Experience offers private chauffeured tours designed to provide a comfortable and flexible travel experience. Our services include transportation, personalized itineraries, and local English-speaking guides.

Section 1: About Our Services

Our services focus on cultural experiences such as Zen meditation, calligraphy, and so on.
Transportation is provided only as part of the guided experience, and no separate fares or transport fees are charged.
Payments are collected solely as guide fees, and we do not operate as a transportation company under the Road Transport Act.

Section 2 : Fees and Payment
The service fees are as stated on our website or on each booking platform.
Fees include the cultural experiences and incidental transportation, but no separate transportation fares are charged.
Payments shall be made via the booking platform’s payment system or by a method designated by us.

2. User Responsibilities

Users must provide accurate information when booking tours.
Payment must be completed according to the specified terms.
Cancellations and changes are subject to our cancellation policy.

3. Limitations of Liability

Kanazawa Experience is not responsible for:

Delays caused by unforeseen circumstances.
Loss or damage of personal belongings.
Adverse weather conditions affecting travel plans.
Our services are designed for a wide range of guests. However, please note that certain conditions, such as accessibility for wheelchair users or special considerations for newborns, may require prior consultation. We recommend reaching out to us in advance to discuss any specific needs to ensure an optimal experience.

4. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page, and continued use of our services implies acceptance of the revised terms.

5. Contact Us

For any questions regarding these terms, please contact us: