Legal Notice

Information under the Act on
Specified Commercial Transactions

1.Seller Information

Seller Name:

  • Kanazawa Experience

Representative:

  • Keiko Ueda

Business Address:

  • Kyōei Building, 2nd Floor, Studio AM-308
    44 Hōzō-chō, Suzaku, Sakyo-ku, Kyoto-shi, Kyoto, Japan
    ※This business operates in a remote-first manner. For all inquiries, please contact us via the contact form below.

Phone Number:

  • 075-313-3700
    ※Please contact us through the contact form below. After a contract is confirmed, we’ll provide a private contact via a messaging app (such as WhatsApp or Telegram).

Email:

  • Please feel free to contact us using the button below for any questions or requests.

2.Pricing Information

Service Prices:

  • Half Day Tour (Approx. 4 Hours): ¥12,000 + actual expenses (e.g., entrance fees, meals, toll charges, parking fees)
  • Full-Day Tour(Approx. 8 Hours): ¥24,000 + actual expenses (e.g., entrance fees, meals, toll charges, parking fees)
    ※Prices above are base rates for one group. Final pricing may vary depending on the number of participants, destinations, and included activities.

Additional Fees:

  • Additional charges may apply for special requests, so please consult with us in advance.

3.Cancellation Policy

  • Free up to 7 days before; 100% charge thereafter

  • In the case of cancellation due to unforeseen events, including natural disasters, emergencies, or provider-side issues, we will issue a full refund.

4.Refund Process

  • Refunds will be processed to the original payment method within 5-7 business days.
  • Processing fees or currency conversion charges may apply and are non-refundable.

5.Service Information

Service Delivery Timing:

  • All services are provided on the confirmed booking date.

Payment Methods:

  • We accept payments via Stripe for secure processing.

© 2024 Kanazawa Experience. Affiliate Links

Scroll to Top